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We are here to answer any questions you may have about the WCED ePortal. Reach out to us and we'll respond as soon as we can.

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The Western Cape Education Department has launched a state-of-the-art Call Centre to improve the quality of support for teachers and officials employed by the department. Teaching and administrative staff can call the Centre regarding various personnel issues, such as service benefits and staff provisioning, salaries, performance management, policy implementation, misconduct, disputes, appeals and training.

Parents are encouraged to use the WCED online system to apply. This system was piloted in 2019 and has been expanded to all schools across the Western Cape.

Candidates need to register on the WCED e-recruitment platform to apply for vacancies electronically.

The National Senior Certificate (NSC) examinations commonly referred to as “MATRIC” has become an annual event of major public significance in South African Education. The information provides assistance for adult candidates to guide their exam registration and preparation.

District Teams

WCED Communication
WCED Call Centre

021 467 2000

0861 92 33 22
WCED Walk-in Centre
Webmaster Support

011 555 3800 (Operational Hours)

011 555 3899 (After-Hours)
Webmaster Manager

011 555 3836 (Operational Hours)

011 555 3836 (After Hours)
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